Refund policy

Return & Refund Policy – FASTCOMMERCE

Effective Date: [Add Date]

At FASTCOMMERCE, we aim to provide high-quality products and a smooth shopping experience. Please read our Return & Refund Policy carefully before making a purchase.

1. Returns

We accept returns under the following conditions:

The item is damaged, defective, or incorrect upon arrival
The return request is made within 7 days of delivery
The item must be unused and in its original packaging

❌ We do not accept returns for:

Change of mind
Used or opened products (unless defective)
Sale or clearance items (if mentioned)

2. Refunds

Once your return is received and inspected, we will notify you about the approval or rejection of your refund.

If approved:

Refunds will be processed to your original payment method
It may take 5–10 business days to reflect in your account depending on your bank/payment provider

3. Late or Missing Refunds

If you haven’t received your refund yet:

Check your bank account again
Contact your payment provider (it may take time to process)
If still not received, contact us at support

4. Exchanges

We only replace items if they are defective, damaged, or wrong item delivered. If you need an exchange, contact us immediately.

5. Shipping for Returns

Customers may need to pay return shipping cost unless the item is defective or wrong
Shipping charges are non-refundable

6. Order Cancellation

Orders can only be cancelled before they are shipped. Once shipped, cancellation is not possible.

7. Contact Us

For any return or refund queries: